Terms of Service

TERMS OF SERVICE

Last Updated: October 12, 2023


Preamble

PLEASE READ THESE TERMS OF SERVICE CAREFULLY, INCLUDING OUR PRIVACY POLICY.


This Terms of Service ("Agreement") is a legally binding agreement between Carolgames (" Carolgames," "we," "our," or "us") and you ("you" or "User"). This Agreement governs your use of or access to Carolgames Game(s), our online website, any game-specific site, software systems, customer support, social media, community channels and/or any other online services provided by Carolgames and by any of our authorized third party (collectively the " Carolgames Services"), whether as a guest or a Registered User (as defined below).


In particular, we draw your attention to some important terms in this Agreement. By accepting this Agreement:

· You agree to Carolgames rules and policies that are expressly incorporated into this Agreement, including our Privacy Policy, which explains what Information we collect from you and how we protect it.

· You agree that you use the Carolgames Services at your own risk, and that Carolgames's liability to you is limited as set forth in this Agreement.

· Carolgames reserves the right to amend, modify or revise this Agreement at any time and you agree to check periodically for new terms. Users are responsible for periodically viewing the Terms. Your continued use of the Service after a change or update has been made will constitute your acceptance to the revised Terms.

· You agree that to enter into this Agreement, you are an adult of legal age of majority in your country of residence, and you are legally and financially responsible for all actions using or accessing the Carolgames Services. BY ACCEPTING THIS AGREEMENT, YOU AFFIRM THAT YOU HAVE REACHED THE LEGAL AGE OF MAJORITY AND UNDERSTAND THIS AGREEMENT. NOTE FOR PARENTS AND GUARDIANS: YOU SHOULD NEVER ALLOW CHILDREN IN YOUR CARE TO USE ANY OF THE SERVICES WHILE UNSUPERVISED. PLEASE ENSURE THAT YOUR CHILDREN DO NOT GIVE OUT TOO MUCH PERSONAL INFORMATION, AND THAT THEY UNDERSTAND HOW TO USE THE SERVICES SAFELY.


"Carolgames Game(s)" refer to any game(s) that Carolgames has launched or in the future will launch, or any of its game(s) during the test process.


Carolgames Game(s) include but are not limited to the software of Carolgames Game(s) (including but not limited to the whole game software and any content, component, element or feature involved therein), any patches, updates, and upgrades to the application, any related content, documentation, add-ons, supplements, any game-related services made available to you by Carolgames under this Agreement, and/or any copy of the foregoing.


Ownership/Intellectual Property


Carolgames shall own all rights, titles, and interests (including but not limited to the ownership, intellectual property rights, neighboring rights and other rights and interests) in and to all materials posted on the Carolgames Services under the copyright laws of Singapore and/or of other jurisdictions. You acknowledge that your use of the Carolgames Services does not confer you any right or interest or otherwise, in any aspect or feature of it, including but not limited to (if any) any in-game rewards, achievements, characters, Virtual Currency, levels and other content. You further acknowledge that any character data, game progress, game customization and/or other data pertaining to your use of the Carolgames Services may cease to be available to you at any time without prior notice in the sole discretion of Carolgames.


Any or all of the Carolgames Services (including trade secrets, database rights, copyright, patent, trademark and other intellectual property rights and interests thereof) are copyrighted and protected by any applicable laws (including but not limited to any applicable copyright laws and international treaties). To be specific, any materials that are part of the Carolgames Services (including but not limited to any content, websites, games, programs, tools, source codes, object codes, HTML, content, files, patches, updates, modifications, derivative works, printed or electronic documentation, instructions, design, Accounts, passwords, themes, concepts, stories, storylines, technology, architecture, logic, structure, sequence, organization, themes, symbols, instructions, design, text, data, sounds, photographs, audio clips, audiovisual, video, artwork, graphics, logos, names, button icons, images of vehicles, accessories, Virtual components, equipment, materials, selection and arrangement, titles, methods of operation, software, related documentation, and all other features contained in the Carolgames Services) are protected by applicable laws from unauthorized use.


You agree that any or all of the Carolgames Services may not be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, or otherwise exploited without Carolgames express prior written permission. Any use of our copyrighted materials, including but not limited to derivative works, requires the express prior written consent of Carolgames. Please note any unauthorized reproduction or redistribution of the Carolgames Services shall be prohibited and may result in severe civil and criminal penalties under applicable laws.


Carolgames grants you a personal, non-exclusive, non-transferable, revocable, limited scope license to use the Service solely for the purpose of viewing and using the applicable Services and for no other purpose whatsoever. You acknowledge that you do not acquire any ownership rights by using the Service or by accessing any materials posted on the Service by Carolgames or any derivative works thereof and your license to use the Services is limited by these Terms.


User Content


"User Content" means feedback, suggestions, comments, ideas, and/or any other information, including but not limited to software and code, that you provide, publish, or otherwise communicate directly or indirectly to Carolgames or our agents pertaining to the Carolgames Services. You confirm that you irrevocably grant Carolgames a global, irrevocable, fully paid up, royalty-free, perpetual, sub-licensable, transferable, assignable, and unlimited license, allowing Carolgames to use, disseminate, copy, modify, sub-license, translate, publish, distribute, network transmit, publicize, promote, perform, display, create derivative works, sell, offer to sell and/or otherwise use User Content for any purposes. You further confirm that any User Content provided by you hereunder may not infringe intellectual property rights, related rights and/or other proprietary or personal rights. In addition, your participation in a "test period" or a "beta version" game or activities similar in nature is governed by separate agreements, and you agree to be bound by specific rules that apply to access to such games, for example, we may limit the duration of game play and the number of Users who have access to the game, and we reserve the right to modify or delete User game data. Please read these specific rules carefully, and we sincerely appreciate your participation in our beta version of the game and submission of User Content.


If any such right or interest in the User Content may not be licensed or transferred under any applicable laws (such as moral or other personal rights), you hereby expressly waive and agree not to assert any such rights, credit and/or claim for any compensation from Carolgames.


Carolgames reserves the right to remove and permanently delete any User Content from the Service with or without notice.


Purchase and Refund


You acknowledge and agree that any payment for the right to have your License include Virtual Currency and/or Virtual Good(s) is final, non-refundable, and non-transferable, except as otherwise required by applicable law or when our policy would otherwise permit. You further acknowledge and agree that you are not entitled to a refund for any Virtual Currency, except as otherwise required by applicable law. Should you have any question regarding the refund policy, please contact our customer service at the email addresses provided below.


Rules of Conduct/Usage


The Carolgames Service may provide communication channels such as forums, communities or chat areas (“Communication Channels”) designed to enable you to communicate with other Service users. Carolgames has no obligation to monitor these communication channels but it may do so and reserves the right to review materials posted to the Communication Channels and to remove any materials, at any time, with or without notice for any reason, at its sole discretion. Carolgames may also terminate or suspend your access to any Communication Channels at any time, without notice, for any reason. You acknowledge that chats, postings or materials posted by users on the Communication Channels are neither endorsed nor controlled by Carolgames and these communications should not be considered reviewed or approved by Carolgames. Carolgames will not under any circumstances by liable for any activity within Communication Channels.


You agree that all your communications with the Communication Channels are public and thus you have no expectation of privacy regarding your use of the Communication Channels. Carolgames is not responsible for information that you choose to share on the Communication Channels, or for the actions of other users.


You agree that your use of the Service shall be lawful and that you will comply with the usage rules. In furtherance of the foregoing, and as an example and not as a limitation, you agree not to use the Service in order to:

Post, upload, transmit or otherwise disseminate information that is obscene, indecent, vulgar, pornographic, sexual or otherwise objectionable.

Defame, libel, ridicule, mock, stalk, threaten, harass, intimidate or abuse anyone, hatefully, racially, ethnically or in a reasonable person’s view, otherwise offensive or objectionable.

Upload or transmit (or attempt to upload or transmit) files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files or data, or any other similar software or programs that may damage the operation of the Service or other users’ computers.

Violate the contractual, personal, intellectual property or other rights of any party including using, uploading, transmitting, distributing or otherwise making available any information made available through the Service in any manner that infringes any copyright, trademark, patent, trade secret or other right of any party (including rights of privacy or publicity).

Attempt to obtain passwords or other private information from other members.

Improperly use support channels or complaint buttons to make false reports to Carolgames.

Develop, use, distribute or publicly inform other members of “auto” software programs, “macro” software programs or other “cheat utility” software program or applications in violation of the applicable License Agreements.

Exploit, distribute or publicly inform other members of any game error, miscue or bug which gives an unintended advantage.

Violate any applicable laws or regulations or promote or encourage any illegal activity including, but not limited to hacking, cracking or distribution of counterfeit software or cheats or hacks for the Service.


Disclaimer of Warranty; Limitation of Liability

You agree that your use of the Service shall be at your sole risk. To the fullest extent permitted by law, Carolgames, its officers, directors, employees, and agents disclaim all warranties, express or implies, in connection with the website and your use thereof including implied warranties of title, merchantability, fitness for a particular purpose or non-infringement, accuracy, authority, completeness, usefulness, and timeliness. Carolgames makes no warranties or representations about the accuracy or completeness of the content of the Service of the content of any sites linked to the Service and assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Service, (iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) any interruption or cessation of transmission to or from the Service, (v) any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Service by any third party, and/or (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service.


In no event will Carolgames, its directors, officers, agents, contractors, partners and employees, be liable to you or any third person for any special, direct, indirect, incidental, special, punitive or consequential damages whatsoever including any lost profits or lost data arising from your use of the Service or other materials on, accessed through or downloaded from the Service, whether based on warranty, contract, tort or any other legal theory, and whether or not Carolgames has been advised of the possibility of these damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You specifically acknowledge that Carolgames shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.


You agree to indemnify and hold Carolgames, and each of its directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney’s fees, arising out of or in connection with (i) your use of and access to the Service; (ii) your violation of any term of these Terms of Service; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; (iv) any claim that one of your User Submissions caused damage to a third party; or (v) any Content you post or share on or through the Service.


CONTACT US

If you have questions, concerns, or requests related to this policy, you may contact our game customer service E-mail as below:

girls2@carolgames.com (Girls X Battle 2)

everlegion@carolgames.com(Ever Legion)

support.acealliance@carolgames.com(Ace Alliance)

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